America's Most Trusted Medical Alert Brand for Seniors
Named a Brand Most Trusted by Senior Citizens — USA Today, 2026. Get complete protection at home: HomeSafe + Fall Detection, together — the way most families choose it.
Named Best Overall by Best Company
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The #1 Medical Alert Service in the U.S.
Act Now to Get FREE Shipping and a FREE Key Lockbox with Annual Plans
Become empowered to go out and live your life with the confidence that if the situation arises, you can depend on Lifeline for help. Simply press your help button any time 24/7/365 and a trained care specialist will assess your situation and send the help you need—whether a friend, family member, neighbor or emergency service.
Home System
The HomeSafe medical alert system delivers peace of mind at home, at an exceptional value. No landline required.
Mobile Systems
The On the Go and On the Go Mini include advanced GPS so that you can quickly get the help you need anytime, anywhere.
Smartwatch
The Lifeline Smartwatch features a GPS-enabled help button, heart rate monitor and step tracking to support your active lifestyle while offering 24/7/365 assistance.
Our Sales Consultants are ready to help find the right system for you.
America’s Most Trusted Medical Alert
More Americans trust Lifeline for their medical alert system and service than any other provider. Over the past 50 years, we’ve served more than 7.5 million people and have more subscribers today than any other medical alert service provider.
How Our Medical Alert Systems Work
With a simple press of your help button, worn as a pendant or wristband, you’ll be quickly connected to a Trained Care Specialist 24/7/365.
Call for Help: As soon as you press your help button, or a fall is detected, you are connected to our North America-based, owned, and operated Response Centers.*
Never Outsourced: We don’t entrust our most important service to third-party or overseas operators.
Help is On the Way: Our Trained Care Specialist will dispatch the help you need; from a neighbor, family member, or emergency services, and will follow up to confirm that help has arrived.
Dependable U.S.-Based Response
When you press your Lifeline help button, you’ll speak directly to a trained care specialist within seconds.
- U.S.-Based Response Centers: All our response centers are owned, operated, and located in the United States.
- Never Outsourced: We don’t entrust our most important service to third-party or overseas operators.
- Personal Care: We take your response personally.
Lifeline Add-Ons & Features
Fall Detection
Add peace of mind with automatic fall detection. When a fall is detected, a Trained Care Specialist will contact you immediately through the system's two-way speaker. Even if you're unable to press your button, can't respond, or are unconscious, help will be dispatched.
CareCompass™
CareCompass™ connects you to a licensed nurse anytime you need help deciding what to do next. Whether it’s a new symptom, a medication question, or a concern that comes up after hours, you can talk through the situation with a medical professional.
My Lifeline Mobile App
The My Lifeline app keeps caregivers and family members connected. Track system status, get alerts, and stay informed about your loved one’s well-being from your smartphone.
Key Lock Box
Make it easier for first responders to reach you in an emergency. A lock box stores a spare house key securely so emergency personnel can enter your home without delay or damage.
Protection Plan
Lifeline's Protection Plan protects you from accidental damage or loss of your equipment with no deductibles or hidden fees. Coverage includes system and button replacements with free shipping, plus savings on accessories. Coverage begins immediately, and you have the flexibility to cancel any time, ensuring uninterrupted service and complete peace of mind.
Professional Installation
Have your system set up by a trained professional. A Lifeline installation specialist comes to your home to install, test, and demonstrate your medical alert system, ensuring everything works perfectly from day one. Professional installation eliminates setup stress and ensures your system is properly configured and ready to connect you to help from the start.
Find the Right System for You
Lifeline’s easy-to-use medical alert systems offer help and peace of mind whether you’re at home or on the go. We can help you find the right solution to fit your lifestyle.
Take our short product selection quiz to see what system is right for you.
Buyer's Guide
Find the right medical alert system by comparing key features, products, and resources tailored to your needs.
Lifeline Reviews
At Lifeline, our customers are our lifeline and we listen attentively to what they have to say. Hear what our satisfied customers are saying about us.
I am completely happy with it!
After my husband was deceased and I was living alone, the kids saw that Lifeline was necessary. I’m completely happy with it. They responded as quickly as I would expect under the circumstances that I had used it. Both times, I was outside and I fell on the ice and the response was good. They called my responders and one of them was just a little over a block away, and she was here in just no time flat.
- Lavon, Nebraska (ConsumerAffairs)
Request More Information
Our team of Sales Consultants are ready and available to help you find the right Lifeline solution for your family. Fill out the form to receive a call back or contact us:
855-681-5351 (Monday-Friday 8 a.m. to 8 p.m. EST and Saturday 9 a.m. to 6 p.m. EST)
Lead Form
By clicking Submit this is my electronic signature authorizing consent to be contacted by Lifeline about Lifeline personal emergency response products and services at the phone number I provide. I agree that Lifeline may contact me by call or text message, including using an automatic telephone dialing system, automated technology, and/or an artificial or prerecorded voice, even if my number is on a corporate, state, or national Do Not Call list. I understand that my consent is not required to purchase any product or service, and I may submit this form or call 855-681-5351 without giving this consent. Message and data rates may apply; message frequency may vary. I may revoke consent at any time, including by replying STOP to a text message, telling a caller, or contacting Lifeline at opt-out@medicalalert.com.
By submitting my information, I agree to the Lifeline Terms of Use and acknowledge the Lifeline Privacy Policy. By clicking Submit I understand that Lifeline will use the information I provide to respond to my request and as described in the Privacy Policy.
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