My Lifeline Mobile App
Enjoy added peace of mind and connection with the My Lifeline mobile app.
Contact Us
Enjoy added peace of mind and connection with the My Lifeline mobile app.
Contact Us
Enjoy added peace of mind and connection with the My Lifeline mobile app.
Contact Us
Subscribers and caregivers can directly access assistance, track system usage and make account updates with My Lifeline. This complimentary mobile app provides quick and easy access to helpful features on any system. Use our app to receive alerts, manage your system, update your contact list and more.
Simple to download, install and setup
Log in to check the system battery status, manage emergency contacts and more.
Information is automatically updated. Once your account is created, you are all set!
Caregivers, friends and family receive real-time push notifications of emergencies, updates and alerts requiring assistance.
Our mobile systems and smartwatch include advanced GPS location technology for access to help anytime, anywhere. You can check on the location of all On the Go subscribers connected to your account.
Helpful for caregivers. Use our app to check and monitor multiple user profiles connected to your account.
For home systems, receive notification if the system back-up battery is low. For mobile systems, view live battery status at any time.
Care Notes on the My Lifeline App enables families, friends, and caregivers to stay up-to-date by sharing details of recent visits with loved ones.
With Care Notes, You Can:
With a simple press of your help button, worn as a pendant or wristband, you’ll be quickly connected to a Trained Care Specialist 24/7/365.
Call for Help: As soon as you press your help button, or a fall is detected, you are connected to our North America-based, owned, and operated Response Centers.*
Hear a Reassuring Voice: A caring Trained Care Specialist, available 24/7/365, will quickly assess your situation and determine what help to send to you.
Help is On the Way: Our Trained Care Specialist will dispatch the help you need; from a neighbor, family member, or emergency services, and will follow up to confirm that help has arrived.
With a Lifeline medical alert system you have quick access to the help you need 24/7, 365 days a year, whether at home or on the go, ensuring peace of mind for independent living. Simply press your help button and a Trained Care Specialist will assess your situation and send the help you need—whether a friend, family member, neighbor or emergency service.
The HomeSafe medical alert system delivers peace of mind at home, at an exceptional value. No landline required.
The On the Go and On the Go Mini include advanced GPS so that you can quickly get the help you need anytime, anywhere.
The Lifeline Smartwatch features a GPS-enabled help button, heart rate monitor and step tracking to support your active lifestyle while offering 24/7/365 assistance.
Lifeline’s easy-to-use medical alert systems offer help and peace of mind whether you’re at home or on the go. We can help you find the right solution to fit your lifestyle.
Take our short product selection quiz to see what system is right for you.
Complete the form below to have a Lifeline Sales Consultant contact you. They will walk you through the medical alert system options and pricing and help you find the best solution for you. Or you can call us:
855-633-6259 (Monday-Friday 8 a.m. to 8 p.m. EST and Saturday 9 a.m. to 6 p.m. EST)
By submitting your contact information you agree to our Terms of Use and our Security and Privacy Policy. You also expressly consent to having us, our Family of Companies, contact you about your inquiry by text message or phone (including automatic telephone dialing system or an artificial or prerecorded voice) to the residential or cellular telephone number you have provided, even if that telephone number is on a corporate, state, or national Do Not Call Registry. You do not have to agree to receive such calls or messages as a condition of getting any services from Lifeline or its affiliates.
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